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Shipping and payment
If you have any questions - feel free to contact us.
How to place an order
- Place the desired items in your cart, fill your contact and shipping information and click "Submit the order" button.
- We will receive your order immediately and will issue an invoice within 2—3 hours on business days.
- If you wish, you can also place an order directly by email: info@elemyo.com
Payment
- After you submit an order on our website we send you an invoice within in 2—3 hours on business days.
- The invoice can be paid by PayPal, credit or debit card. The transactions are secured and protected by PayPal's Buyer Protection.
- For Israel payments are also available by Bit or Paybox.
- An invoice is valid for 3 business days.
- You can cancel your payment in any time before the order is shipped. If the order was shipped it is protected by warranty rules.
Shipping
worldwide
worldwide
We ship to dozens of countries worldwide.
Shipping is carried out within 2-3 days after the payment. All orders are sending from Haifa, Israel.
Israel Post, Air Priority Mail:
Estimated price 12-19 € (depends on a shipping country).
Shipping time:
EMS Israel:
5—10 business days, estimated price up to 50 € (depends on a shipping country).
DHL:
4—10 business days, up to 100 € (for business orders only)
Shipping is carried out within 2-3 days after the payment. All orders are sending from Haifa, Israel.
Israel Post, Air Priority Mail:
Estimated price 12-19 € (depends on a shipping country).
Shipping time:
- 5—8 business days to: EU and UK.
- 10—12 business days to: US, Australia, Brazil, South Korea, Taiwan, Japan, Mexico, New Zealand, Singapore, Canada, Chine, Thailand, Singapore.
- 19—30 business days to other countries.
EMS Israel:
5—10 business days, estimated price up to 50 € (depends on a shipping country).
DHL:
4—10 business days, up to 100 € (for business orders only)
Shipping Guarantees
- We greatly appreciate that you have chosen us and we are doing our best to keep you satisfied with your purchase. Unfortunately, sometimes not everything depends on us. If somehow your parcel was lost or returned due to the Customs - please, don't worry, we will provide you a full refund.
- If you meet any difficulties with connecting, using or integrating sensors into your projects, our technical support is always in touch and will do everything possible to help resolve any issues that arise.
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