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Information about shipping and payment
If you have any questions - feel free to contact us.
Order processing
- We are available from 9 am to 6 pm (Jerusalem time, GMT+ 3), from Sunday to Thursday.
- Orders are prossed on business days.
- You can make an order on website or feel free to contact us directly via email: info@elemyo.com
Payment
- Available payment methods: PayPal, Payoneer and direct bank transfer (Leumi bank, Israel).
- An invoice will be sent to your email after our manager check all the order details and count a shipping price to your destination.
Shipping
worldwide
worldwide
We ships to hundreds of countries worldwide. We offer several shipping methods for your orders.
Shipping is carried out within 2-3 days after the payment. All orders are sending from Haifa, Israel.
Israel Post:
2-4* weeks, estimated price around 10-15 € (depends on a shipping country).
EMS Israel:
1-2 weeks, estimated price up to 50 € (depends on a shipping country).
DHL:
7-10 days, up to 100 € (for business orders only)
* Shipping to some countries could take a bit more time (more than 4 weeks).
Shipping is carried out within 2-3 days after the payment. All orders are sending from Haifa, Israel.
Israel Post:
2-4* weeks, estimated price around 10-15 € (depends on a shipping country).
EMS Israel:
1-2 weeks, estimated price up to 50 € (depends on a shipping country).
DHL:
7-10 days, up to 100 € (for business orders only)
* Shipping to some countries could take a bit more time (more than 4 weeks).
Guarantee
- We greatly appreciate that you have chosen us and we are doing our best to keep you satisfied with your purchase. Unfortunately, sometimes not everything depends on us. If somehow your parcel was lost or returned due to the Customs - please, don't worry, we will provide you a full refund.
- If you meet any difficulties with connecting, using or integrating sensors into your projects, our technical support is always in touch and will do everything possible to help resolve any issues that arise.